Call Center English: Customer Service Phrases (B2) #3 – Virtual Exchange International

Skip to content

English with Bruno

How it works
Business
Tech
Travel
Career
Conversation
About
Exercises
Book a trial

Call Center English: Customer Service Phrases (B2) #3

How should you respond when a customer asks about the status of their order?

b

You can try 3 times. After that, you can choose to see the answer.

This response provides clear and helpful information.

Leave a Comment Cancel reply

Comment

Name Email Website

Save my name, email, and website in this browser for the next time I comment.

Quizz Categories

Search

Academic English (108)
- Academic Vocabulary (49)
- Essay Structure Language (29)
- Paraphrasing and Citation Language (30)
Aviation English (60)
- Airport Ground Communication (30)
- Radio Phraseology Basics (30)
Business English (106)
- Email Writing (28)
- Meetings and Small Talk (30)
- Negotiation Language (23)
- Presentations (25)
Call Center English (70)
- Customer Service Phrases (40)
- Handling Difficult Callers (30)
Cambridge Prep (75)
- CAE Practice (15)
- CPE Practice (15)
- FCE Practice (15)
- KET Practice (15)
- PET Practice (15)
CELPIP Prep (29)
- Reading Practice (14)
- Writing Practice (15)
Conversation (325)
- Agreeing and Disagreeing (40)
- Asking for Clarification (29)
- Formal vs Informal Register (25)
- Giving Advice (30)
- Giving Opinions (40)
- Greetings and Small Talk (31)
- Making Complaints Politely (30)
- Making Plans (40)
- Storytelling and Anecdotes (30)
- Telephone English (30)
Core Grammar (3,026)
- Articles – A An The (89)
- Articles – A An The – extra drill (75)
- Articles – A An The (Error Correction) (64)
- Articles – A An The (Fill-in-Blank) (45)
- Articles – extra drill (60)
- Clause and Word Order (32)
- Clause and Word Order – extra drill (68)
- Clause and Word Order (Error Correction) (31)
- Clause and Word Order (Fill-in-Blank) (38)
- Clause Word Order – extra drill (25)
- Comparatives and Superlatives (33)
- Comparatives and Superlatives (Error Correction) (37)
- Comparatives and Superlatives (Fill-in-Blank) (28)
- Conditionals (0-2nd) (46)
- Conditionals 0-1st (37)
- Conditionals 0-1st (Error Correction) (39)
- Conditionals 0-1st (Fill-in-Blank) (27)
- Conditionals 2nd (31)
- Conditionals 2nd (Error Correction) (33)
- Conditionals 2nd (Fill-in-Blank) (34)
- Conditionals 3rd-Mixed (77)
- Conditionals 3rd-Mixed (Error Correction) (33)
- Conditionals 3rd-Mixed (Fill-in-Blank) (40)
- Countable Uncountable and Quantifiers (28)
- Countable Uncountable and Quantifiers (Error Correction) (35)
- Countable Uncountable and Quantifiers (Fill-in-Blank) (39)
- Future – Will vs Going to (35)
- Future – Will vs Going to (Error Correction) (34)
- Future – Will vs Going to (Fill-in-Blank) (18)
- Gerunds vs Infinitives (40)
- Gerunds vs Infinitives (Error Correction) (34)
- Gerunds vs Infinitives (Fill-in-Blank) (37)
- Modal Verbs – Ability Permission (32)
- Modal Verbs – Ability Permission (Error Correction) (34)
- Modal Verbs – Ability Permission (Fill-in-Blank) (36)
- Modal Verbs – Obligation Necessity (40)
- Modal Verbs – Obligation Necessity (Error Correction) (32)
- Modal Verbs – Obligation Necessity (Fill-in-Blank) (39)
- Passive Voice (34)
- Past Continuous (31)
- Past Continuous (Error Correction) (35)
- Past Continuous (Fill-in-Blank) (30)
- Past Perfect (26)
- Past Perfect (Error Correction) (22)
- Past Perfect (Fill-in-Blank) (26)
- Past Simple (39)
- Preposition Choice – Dependent Prepositions (32)
- Preposition Choice – Dependent Prepositions – extra drill (87)
- Preposition Choice – Dependent Prepositions (Error Correction) (36)
- Preposition Choice – Dependent Prepositions (Fill-in-Blank) (35)
- Preposition Choice – extra drill (15)
- Prepositions of Time and Place (70)
- Prepositions of Time and Place – extra drill (113)
- Prepositions of Time and Place (Error Correction) (72)
- Prepositions of Time and Place (Fill-in-Blank) (47)
- Present Continuous (40)
- Present Continuous (Error Correction) (31)
- Present Continuous (Fill-in-Blank) (34)
- Present Perfect (42)
- Present Perfect vs Past Simple (39)
- Present Perfect vs Past Simple – extra drill (58)
- Present Perfect vs Past Simple (Error Correction) (49)
- Present Perfect vs Past Simple (Fill-in-Blank) (43)
- Present Simple (36)
- Present Simple (Error Correction) (29)
- Present Simple (Fill-in-Blank) (26)
- Present Simple vs Continuous (3)
- Question Formation (35)
- Question Formation (Error Correction) (35)
- Question Formation (Fill-in-Blank) (34)
- Relative Clauses (35)
- Relative Clauses (Error Correction) (33)
- Relative Clauses (Fill-in-Blank) (27)
- Reported Speech (34)
- Reported Speech (Error Correction) (39)
- Reported Speech (Fill-in-Blank) (39)
Core Vocabulary (1,657)
- Business Vocabulary (56)
- Collocations Common (43)
- Collocations Common (Error Correction) (47)
- Collocations Common (Fill-in-Blank) (48)
- Common Verbs 500 (59)
- Common Verbs Top 500 (92)
- Common Verbs Top 500 (Error Correction) (70)
- Common Verbs Top 500 (Fill-in-Blank) (103)
- False Cognates – extra drill (108)
- Idioms Everyday (41)
- Idioms Everyday (Error Correction) (50)
- Idioms Everyday (Fill-in-Blank) (50)
- Phrasal Verbs Business (37)
- Phrasal Verbs Business (Error Correction) (39)
- Phrasal Verbs Business (Fill-in-Blank) (39)
- Phrasal Verbs Everyday (52)
- Phrasal Verbs Everyday (Error Correction) (58)
- Phrasal Verbs Everyday (Fill-in-Blank) (58)
- Topic Vocabulary – Environment (37)
- Topic Vocabulary – Environment (Error Correction) (40)
- Topic Vocabulary – Environment (Fill-in-Blank) (40)
- Topic Vocabulary – Health and Body (40)
- Topic Vocabulary – Health and Body (Error Correction) (40)
- Topic Vocabulary – Health and Body (Fill-in-Blank) (39)
- Topic Vocabulary – Home and Family (38)
- Topic Vocabulary – Home and Family (Error Correction) (35)
- Topic Vocabulary – Home and Family (Fill-in-Blank) (32)
- Topic Vocabulary – Technology (39)
- Topic Vocabulary – Technology (Error Correction) (40)
- Topic Vocabulary – Technology (Fill-in-Blank) (38)
- Word Formation – Prefixes and Suffixes (50)
- Word Formation – Prefixes and Suffixes (Error Correction) (50)
- Word Formation – Prefixes and Suffixes (Fill-in-Blank) (49)
Duolingo English Test Prep (35)
- Reading and Vocabulary (20)
- Writing Sample Tasks (15)
IELTS Prep (146)
- Listening Section Practice (40)
- Reading Section Practice (39)
- Speaking Parts 1-3 (29)
- Writing Task 1 (19)
- Writing Task 2 (19)
Legal English (59)
- Contracts – Common Terms (29)
- Everyday Legal Vocabulary (30)
Medical English (68)
- Describing Symptoms (39)
- Doctor-Patient Dialogue (29)
Placement Test (62)
- Diagnostic – Grammar (28)
- Diagnostic – Listening (15)
- Diagnostic – Vocabulary (19)
Pronunciation (194)
- B vs V Sounds – extra drill (7)
- Final Consonant Sounds – extra drill (45)
- L vs R Sounds – extra drill (27)
- Short vs Long Vowels – extra drill (26)
- TH Sounds – extra drill (89)
PTE Prep (50)
- Read Aloud – text prompts (15)
- Reading Fill in Blanks (20)
- Writing Essay (15)
Tech and IT English (70)
- Everyday Tech Vocabulary (40)
- Troubleshooting Language (30)
TOEFL Prep (75)
- Listening Section Practice – text-based (20)
- Reading Section Practice (25)
- Writing – Independent Task (15)
- Writing – Integrated Task (15)
Travel and Tourism (210)
- Directions and Transport (59)
- Flying and Airports (59)
- Food and Ordering (38)
- Hotels and Check-in (54)

English with Bruno

Private 1-on-1 English conversation lessons online, with a native speaker from Canada.

Lessons

Business English
Tech English
Travel English
Career English
General Conversation

Explore

Exercises
How it works
Student voices
About Bruno
Book a trial

Contact

Emailbrunocanhelp@gmail.com
Canada+1 604 901 8495
Asia+66 63 760 3986
Mailing address
246 Broadway E 7
Vancouver, BC V5T 1W3
Canada

© Bruno - private English conversation lessons onlineBack to top ↑